Shipping policy

At Claro, we strive to deliver your orders quickly and safely. Please review our shipping policy below:

Shipping Time

All orders are processed and shipped within 3 to 5 business days from the date of purchase.

Shipping Costs

Shipping fees are calculated based on your location and the total weight of your order. Shipping costs will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your order’s status until it arrives at your doorstep.

Shipping Areas

We currently ship to addresses within Egypt. For international shipping inquiries, please contact us directly.

Damaged or Lost Items

If your order arrives damaged or is lost during transit, please contact us immediately:

📧 Email: info@claro.llc
📞 Phone: +201103155391

Our team will assist you with a replacement or refund as needed.